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Supporting Growth for the SOLO Community Through Thoughtful Digital Structure
Improving Structure and User Experience.
Feb 22 min read
Booking Systems that Save Time
Scoot Plett Case Study Client: Scoot Plett : Scooter rentals, tours + retail shop. What they needed: A smoother way to manage bookings, reduce admin, and improve the customer experience from “interest → booking → arrival”. The problem (operations were doing too much) Scoot Plett offers rentals and tours, which sounds simple until the backend gets busy. Before the system was in place, a lot of daily operations relied on: Back-and-forth messages to confirm times and availabi
Jan 132 min read
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